The Community and Public Sector Union (CPSU) is pleased to see that legislation to better protect Commonwealth frontline workers has today passed the Parliament.
This was a recommendation made in the Ashton Report, which was a review instigated after a Services Australia worker was attacked and stabbed while at work in May 2023.
Incidents of violence and aggression are unfortunately, not uncommon.
Commonwealth frontline workers play an important role in our country on a day-to-day basis. They support Australians from all corners of our country as they become parents, go to university, start a small business or go overseas.
These workers also form a key part of our nation’s response to natural disasters and emergencies. And they deserve to be protected while doing their job.
In addition to the recent $314 million investment by the Federal Government to implement other recommendations from Graham Ashton, this crucial amendment will make staff, including CPSU members, safer at work.
Quotes attributable to Matthew Harrison, CPSU Deputy National President:
“Frontline Commonwealth workers, such as those in Services Australia, the AEC, Border Force, the Passport office and electorate offices, play a critical role in providing essential support to Australians, often in challenging circumstances.
“The harsh reality of these public facing roles is that staff are far too often dealing with incidents of physical violence, threats and verbal abuse. This is unacceptable.
“It’s crucial that staff be able to do their important work knowing they’ll be safe from any acts of violence or aggression.
“The urgent need for enhanced security and protections for workers has been a longstanding priority was fought for by workers over many years.
“The CPSU has been pleased to see a government finally acknowledge the need to prioritise worker safety as an integral part of public service delivery.
