Transcript – ABA Conference: Supporting Customer Resilience – Shayne Elliott, ANZ CEO address

Good morning.

To begin, I would like to acknowledge the Traditional Owners of the land on which we meet today, the Wurundjeri Peoples of the Kulin Nation.

I would also like to pay my respects to Elders past and present.

Thank you for inviting me to speak to you about how banks can support the resilience of our customers.

There are few topics more important for the time.

Not only does a strong banking system need resilient customers, but we have a duty to help our customers stay financially healthy.

For ANZ, this duty is reflected in our purpose, which is to help shape a world where people and communities thrive.

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